Draft policy — requires professional legal review and final business details before launch.
What we collect
We collect the information you give us directly: your name and contact details when you book an appointment or create an account, your appointment history and haircut notes so we can deliver consistent results, payment details processed through our payment provider, and any messages you send us through the contact form.
How we use it
Your information is used to manage your bookings, remind you about upcoming appointments, keep an accurate record of the services you’ve had, fulfil shop orders and gift vouchers, and respond to your enquiries. If you opt in, we may also send occasional updates about services and offers — you can withdraw that consent at any time.
Who we share it with
We don’t sell your personal information. We share it only with the service providers who help us run the business — such as our booking, payment and email platforms — and only to the extent needed to provide the service. Those providers are bound by their own privacy and security obligations.
Storage and security
We take reasonable technical and organisational measures to protect your information, including access controls and encrypted connections. We keep personal information only as long as it’s needed for the purposes described here or as required by law.
Your rights
You can ask to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing at any time. To make a request, reach us through the contact page. The specific rights available to you depend on the privacy law that applies in our operating region, which will be confirmed before launch.
Changes to this policy
We’ll update this page whenever our practices change, and the current version will always be published here. Significant changes will be flagged clearly on this page.